Privacy policy.

1. INTRODUCTION

Leaky Spoon ("we," "us," or "our") operates the Leaky Spoon website and mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Service.

By using Leaky Spoon, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Service.

This Privacy Policy should be read in conjunction with our Terms of Service. In the event of any conflict, the Terms of Service shall control.

2. WHO WE ARE

Leaky Spoon is operated by the Leaky Spoon team.

For privacy-related questions or to exercise your rights, contact us at:

3. DATA WE COLLECT

We collect information you provide directly, information collected automatically, and information from third parties:

3.1 Information You Provide

  • Account Information: Email address, login credentials (password)

  • Profile Information: Name, profile photo, bio, dietary preferences, cooking skill level

  • User-Generated Content: Recipes you create or save, comments, photos, meal plans, grocery lists, recipe collections, cooking notes

  • Communications: Messages you send us, feedback, support requests

3.2 Information Collected Automatically

  • Device Information: Device type, operating system, browser type, unique device identifiers, mobile network information

  • Usage Data: Features used, pages/screens viewed, time spent on the app, search queries, recipes viewed, buttons clicked, interaction patterns

  • Log Data: IP address, access times, referring URLs, crash reports, error log

  • Cookies and Similar Technologies: We use cookies, web beacons, SDKs, and similar tracking technologies (see Section 6)

3.3 Information from Third Parties

  • Social Login: If you log in via third-party services (e.g., Google, Apple, Facebook), we receive basic profile information (name, email, profile photo) per your authorization with that service

  • Recipe Imports: When you import recipes from websites or social media platforms (TikTok, Instagram, Facebook), we access publicly available content via their APIs or web scraping

  • Analytics Providers: We receive aggregated usage data from analytics services

  • Advertising Partners: We may receive data from advertising networks about ad performance

3.4 AI Processing Data

When you use AI-powered features (chat, recipe generation, nutritional analysis, cooking assistance), we process:

  • Your queries and questions

  • Recipe data you're viewing or discussing

  • Dietary preferences and restrictions you've shared

Important: We do not store your AI conversation history. Your conversations are sent directly to third-party AI service providers for real-time processing and are not retained by Leaky Spoon. The AI providers may retain conversation data according to their own policies—see Section 5.2 for details.

4. HOW WE USE YOUR DATA

We use the information we collect for the following purposes:

4.1 Primary Purposes

  • Provide the Service: Create and manage your account, save and organize recipes, enable chat features, generate meal plans, create grocery lists

  • Personalize Experience: Recommend recipes based on your preferences, dietary restrictions, and usage patterns

  • AI Features: Power conversational AI, recipe generation, nutritional analysis, cooking tips, and ingredient substitutions

  • Customer Support: Respond to your questions, troubleshoot issues, provide assistance

  • Communications: Send service-related notifications, updates, newsletters (you can opt out of marketing emails)

4.2 Analytics and Improvement

  • Analyze usage patterns to improve app features and user experience

  • Monitor app performance, identify bugs, and fix technical issues

  • Conduct research and development for new features

  • Generate aggregated, anonymized analytics and insights

4.3 Security and Compliance

  • Detect, prevent, and address fraud, abuse, security risks, and technical issues

  • Enforce our Terms of Service and other policies

  • Comply with legal obligations, court orders, and regulatory requirements

  • Protect our rights, property, safety, and the rights of our users

4.4 Advertising and Marketing

  • Display relevant advertisements (if applicable)

  • Retarget users who have visited our Service

  • Measure advertising effectiveness

  • Send promotional communications (with your consent where required)

4.5 Legal Bases for Processing (Where Applicable)

Where required by law (e.g., GDPR, UK GDPR), we process your data based on:

  • Performance of Contract: To provide services you've requested

  • Legitimate Interests: To improve our Service, prevent fraud, conduct analytics

  • Consent: Where you've opted in to marketing or optional features

  • Legal Obligation: To comply with laws and respond to legal requests

5. HOW WE SHARE YOUR DATA

We share your information with the following categories of recipients:

5.1 Service Providers

We use third-party companies to help us operate and improve our Service, including:

  • Hosting and Infrastructure: Cloud hosting providers (e.g., AWS, Google Cloud, Microsoft Azure, or similar)

  • Storage: Cloud storage for user content and backups

  • Content Delivery Networks (CDN): To deliver app content efficiently

  • Email Services: To send transactional and marketing emails

  • Customer Support Tools: To manage support tickets and communications

  • Authentication Services: For secure login (e.g., Firebase Auth, Auth0, or similar)

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

5.2 AI Service Providers

We use third-party artificial intelligence services (such as OpenAI, Anthropic, Google AI, or similar providers) to power our chat features, recipe generation, nutritional analysis, and cooking assistance.

Important: When you use AI features, your queries, recipe data, and dietary preferences are sent to these AI providers for processing. These providers:

  • Have their own privacy policies and data practices

  • May use your data to improve their AI models (depending on their policies)

  • Process data on servers that may be located in different countries

  • Are subject to their own security and data retention practices

We select AI providers that offer data protection agreements and privacy safeguards, but we cannot control how they ultimately process your data. Review their privacy policies for more information:

Conversation Data Storage: Leaky Spoon does not store or retain your AI conversation history. Conversations are processed in real-time by these AI providers and are not saved by us. However, the AI providers themselves may retain conversation data according to their own data retention policies. We recommend reviewing their privacy policies to understand how long they keep your data:

  • OpenAI: Typically retains API data for 30 days for abuse monitoring, then deletes it (unless you opt into data sharing for model improvement)

  • Anthropic: Does not train on customer API data; retains for Trust & Safety purposes only

  • [Add specific retention details for your chosen provider when known]

For questions about AI provider data retention, contact the provider directly or review their privacy policies linked above.

By using AI features, you acknowledge and consent to this data sharing.

5.3 Analytics Providers

We use analytics services to understand how users interact with our Service, such as:

  • Google Analytics, Firebase Analytics, Mixpanel, Amplitude, or similar platforms

  • These services collect usage data via cookies, SDKs, and similar technologies

  • Data is typically aggregated and anonymized, but may include identifiers

5.4 Advertising and Retargeting Partners

We may work with advertising networks and retargeting platforms, including:

  • Google Ads, Meta Pixel (Facebook/Instagram), TikTok Pixel, or similar services

  • These partners may collect data via cookies, pixels, and SDKs to:

    • Display relevant ads to you on other platforms

    • Measure ad performance and conversions

    • Build audience profiles for targeted advertising

Important: In some jurisdictions (e.g., California, Virginia, Colorado), sharing data with advertising partners may be considered a "sale" or "share" of personal information under privacy laws. See Section 8 for opt-out rights.

5.5 Social Media Platforms

If you choose to import recipes from social media platforms (TikTok, Instagram, Facebook):

  • We interact with their public APIs to retrieve recipe content you've shared with us

  • We do not send your personal data to these platforms beyond what's necessary for the import feature

  • Your use of these platforms is subject to their own privacy policies

5.6 Legal and Safety Disclosures

We may disclose your information to:

  • Law enforcement, government authorities, or regulators when required by law or legal process (subpoena, court order, warrant)

  • Protect our rights, property, safety, or the safety of our users or the public

  • Enforce our Terms of Service, prevent fraud, abuse, or security threats

  • Defend against legal claims or investigations

5.7 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our Service of any change in ownership or use of your personal information.

5.8 With Your Consent

We may share your information with other parties when you explicitly consent or direct us to do so.

5.9 No Sale of Personal Data

We do not sell your personal information for monetary consideration. However, as noted above, sharing data with advertising and analytics partners may constitute a "sale" or "share" under certain privacy laws. You have the right to opt out—see Section 8.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, SDKs, pixels, and similar tracking technologies to:

  • Authenticate users and maintain login sessions

  • Remember your preferences and settings

  • Analyze usage patterns and app performance

  • Deliver and measure advertising effectiveness

  • Enable retargeting and personalized ads

6.1 Types of Technologies We Use

  • Cookies: Small text files stored on your device

  • Web Beacons/Pixels: Tiny images embedded in web pages or emails to track activity

  • SDKs (Software Development Kits): Code libraries in mobile apps that collect usage data

  • Local Storage: Browser-based storage for preferences and session data

6.2 Categories of Cookies/Tracking

  • Strictly Necessary: Required for the Service to function (authentication, security)

  • Functional: Remember your preferences and settings

  • Analytics/Performance: Measure usage and improve the Service

  • Advertising/Targeting: Deliver relevant ads and measure ad performance

6.3 Managing Cookies and Tracking

You can control cookies and tracking through:

  • Browser Settings: Most browsers allow you to block or delete cookies

  • Mobile Device Settings: iOS and Android offer opt-out options for tracking and personalized ads

  • Opt-Out Tools:

  • Do Not Track: We currently do not respond to "Do Not Track" browser signals, but you can use the opt-out methods above

Note: Blocking certain cookies may affect functionality and your ability to use some features.

7. YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

7.1 Access and Portability

  • Request a copy of the personal data we hold about you

  • Receive your data in a structured, commonly used, machine-readable format (where applicable)

7.2 Correction

  • Request correction of inaccurate or incomplete personal data

7.3 Deletion

  • Request deletion of your personal data (subject to exceptions for legal compliance, fraud prevention, or security)

  • Delete your account at any time through the app settings or by contacting us

7.4 Opt-Out of Marketing

  • Unsubscribe from promotional emails by clicking the "unsubscribe" link in any marketing email

  • Adjust notification preferences in your app settings

7.5 Opt-Out of Targeted Advertising

  • Opt out of personalized ads via device settings (iOS: "Limit Ad Tracking"; Android: "Opt out of Ads Personalization")

  • Use opt-out tools listed in Section 6.3

  • Contact us to opt out of data sharing with advertising partners

7.6 Restrict Processing

  • Request that we limit how we use your data in certain circumstances (where applicable under law)

7.7 Object to Processing

  • Object to our processing of your data based on legitimate interests (where applicable)

7.8 Withdraw Consent

  • If processing is based on consent, you may withdraw it at any time (does not affect prior processing)

7.9 How to Exercise Your Rights

To exercise any of these rights:

  1. Email us at leakyspoons@outlook.com with your request

  2. Include sufficient information for us to verify your identity (name, email, account details)

  3. Specify which right(s) you wish to exercise

We will respond within the timeframe required by applicable law (typically within 30-45 days). We may verify your identity before fulfilling requests and may deny requests where a legal exemption applies.

7.10 Authorized Agents

You may designate an authorized agent to make requests on your behalf. We may require proof of authorization and verification of your identity.

7.11 No Discrimination

We will not discriminate against you for exercising your privacy rights, including by:

  • Denying goods or services

  • Charging different prices or rates

  • Providing a different level or quality of service

8. STATE-SPECIFIC PRIVACY RIGHTS (US RESIDENTS)

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or another US state with applicable privacy laws, you may have additional rights:

8.1 California Residents (CCPA/CPRA)

You have the right to:

  • Know: Request disclosure of personal information collected, sources, purposes, and third parties with whom it's shared (up to 12 months prior)

  • Delete: Request deletion of your personal information (subject to exceptions)

  • Correct: Request correction of inaccurate personal information

  • Opt Out of Sale/Sharing: Opt out of the "sale" or "sharing" of personal information for targeted advertising

  • Limit Use of Sensitive Personal Information: Request limits on use of sensitive data (if applicable)

  • Opt Out of Automated Decision-Making: Opt out of profiling/automated decisions that produce legal or significant effects (if applicable)

Do Not Sell or Share My Personal Information: To opt out, email leakyspoons@outlook.com or adjust your device/browser settings to limit ad tracking.

8.2 Virginia, Colorado, Connecticut, Utah Residents

You have similar rights as California residents, including:

  • Access, correction, deletion, and data portability

  • Opt out of targeted advertising, sale of personal data, and profiling

  • Appeal our decision if we deny your request

8.3 Exercising State-Specific Rights

Submit requests to leakyspoons@outlook.com. We will respond within the timeframe required by law (typically 45 days, extendable once by 45 days). We may verify your identity and deny requests where an exemption applies.

9. INTERNATIONAL USERS AND DATA TRANSFERS

Your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. These countries may have data protection laws that differ from those in your country of residence.

9.1 European Economic Area (EEA) and United Kingdom Users

If you are located in the EEA or UK, your personal data may be transferred outside these regions. When we transfer data, we rely on appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission or UK authorities

  • Adequacy Decisions recognizing certain countries as providing adequate data protection

  • Your Explicit Consent where required

You have the right to request information about the safeguards we use for international transfers.

9.2 Other Jurisdictions

For users in other countries, we use appropriate contractual protections, encryption, and security measures when transferring data internationally.

9.3 Consent to Transfer

By using Leaky Spoon, you acknowledge and consent to the transfer of your information to countries outside your residence, which may have different data protection standards.

10. DATA RETENTION

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

10.1 Retention Periods

  • Account Data: Retained while your account is active and for up to 12 months after account deletion for legal, accounting, backup, and fraud prevention purposes

  • Usage and Analytics Data: Retained indefinitely in aggregated and/or anonymized form to improve our Service, understand usage trends, and develop new features. Individual-level usage data may be retained for up to 24 months before being aggregated or anonymized.

  • AI Conversation History: We do not store or have access to your conversation history with the AI assistant. Conversations are processed in real-time by third-party AI providers and are not retained by Leaky Spoon. Please refer to the privacy policies of our AI service providers (listed in Section 5.2) for information about how they handle conversation data.

  • User-Generated Content: Retained while your account is active; deleted within 90 days of account deletion

  • Legal Holds: Data may be retained longer if required for litigation, investigations, regulatory compliance, or legal obligations

10.2 Aggregated and Anonymized Data

We may retain aggregated, anonymized, or de-identified data indefinitely. This data cannot be used to identify you personally and is used for:

  • Analytics and research

  • Service improvement and development

  • Industry benchmarking

  • Machine learning and AI model training

Once data is truly anonymized, it is no longer considered personal data under most privacy laws.

10.3 Deletion Requests

You may request deletion of your data at any time by contacting us or deleting your account through app settings. We will delete your personal data as soon as reasonably practicable, subject to exceptions for:

  • Legal compliance and regulatory requirements

  • Dispute resolution and enforcement of our Terms of Service

  • Fraud prevention and security purposes

  • Backup systems (typically deleted within 90 days)

  • Aggregated/anonymized data (which cannot identify you)

Please note that while we will delete your personal information, aggregated or anonymized data derived from your usage may be retained indefinitely as it no longer identifies you personally.

11. SECURITY

We take the security of your personal information seriously and use reasonable administrative, technical, and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

11.1 Security Measures

Our security measures include:

  • Encryption of data in transit (HTTPS/TLS) and at rest (where feasible)

  • Secure authentication and password hashing

  • Regular security assessments and monitoring

  • Access controls limiting who can access personal data

  • Employee training on data protection and security practices

11.2 Limitations

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for:

  • Maintaining the confidentiality of your password

  • Protecting access to your device and account

  • Logging out of your account on shared devices

11.3 Data Breach Notification

In the event of a data breach that compromises your personal information, we will:

  • Notify affected users in accordance with applicable laws

  • Provide notification via email, in-app notification, or a notice on our website

  • Notify relevant data protection authorities where legally required

  • Take steps to mitigate harm and prevent future breaches

If you suspect unauthorized access to your account, contact us immediately at leakyspoons@outlook.com.

12. CHILDREN'S PRIVACY

Leaky Spoon is not directed to children under 13 years of age (or under 16 in the European Economic Area and United Kingdom). We do not knowingly collect personal information from children under these ages.

12.1 Parental Notice

If you are a parent or guardian and believe we have collected information from your child without parental consent, contact us immediately at leakyspoons@outlook.com and we will delete it promptly.

12.2 Our Commitment

If we learn that we have collected personal data from a child without verification of parental consent, we will delete that information as soon as reasonably practicable.

12.3 Parental Responsibility

Parents and guardians are responsible for monitoring their children's use of our Service and ensuring they do not provide personal information without permission.

13. HEALTH, DIETARY, AND NUTRITIONAL DISCLAIMERS

13.1 Not Medical or Nutritional Advice

Leaky Spoon provides recipes, nutritional information, cooking suggestions, and AI-generated content for informational and entertainment purposes only. This is NOT medical, nutritional, dietetic, or professional health advice.

Always consult a licensed healthcare provider, registered dietitian, or nutritionist before:

  • Making significant dietary changes

  • Managing food allergies or intolerances

  • Addressing medical conditions through diet

  • Making decisions that could affect your health

13.2 Nutritional Information Accuracy

  • Nutritional data provided in our Service is estimated and may not be accurate

  • We use third-party databases, user-submitted information, and AI calculations that may contain errors

  • Nutritional values can vary based on ingredient brands, preparation methods, and serving sizes

  • Always verify nutritional information independently if it is critical to your health, especially for allergen content, calorie counts, or macronutrient ratios

13.3 Food Allergens and Dietary Restrictions

  • We do not guarantee that recipes are free from specific allergens (e.g., nuts, dairy, gluten, shellfish)

  • We do not guarantee that recipes are suitable for specific diets (e.g., vegan, keto, low-sodium, diabetic-friendly)

  • Users with food allergies, intolerances, or dietary restrictions are solely responsible for:

    • Verifying all ingredient labels and sources

    • Ensuring recipes are safe for their consumption

    • Consulting healthcare providers before trying new foods

13.4 Food Safety

  • Follow proper food handling, storage, and cooking practices to prevent foodborne illness

  • Cook foods to appropriate internal temperatures

  • Store perishable ingredients properly and observe expiration dates

  • We are not liable for any foodborne illness, allergic reactions, or adverse health effects resulting from preparing or consuming recipes from our Service

13.5 AI Limitations and Errors

  • AI-generated content (including recipe suggestions, nutritional analysis, cooking tips, ingredient substitutions) may contain:

    • Errors, inaccuracies, or omissions

    • "Hallucinations" (plausible-sounding but incorrect information)

    • Outdated or incomplete information

  • Never rely solely on AI suggestions for critical health, safety, or dietary decisions

  • Always verify AI-generated information through reliable sources

  • Use your own judgment and common sense when following AI advice

13.6 User Responsibility

By using Leaky Spoon, you acknowledge and agree that:

  • You are solely responsible for your dietary choices and food preparation

  • You will not rely on our Service as a substitute for professional medical, nutritional, or dietary advice

  • You will verify all information that could affect your health or safety

  • You assume all risks associated with using recipes, nutritional information, and cooking advice from our Service

14. DISCLAIMERS AND LIMITATIONS OF LIABILITY

14.1 Service Provided "As-Is"

LEAKY SPOON IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement

  • Warranties that the Service will be uninterrupted, secure, or error-free

  • Warranties that any content, recipes, or information will be accurate, complete, or reliable

14.2 No Guarantee of Accuracy

We do not guarantee the accuracy, completeness, reliability, or quality of:

  • Recipes, cooking instructions, or ingredient lists

  • Nutritional information, calorie counts, or dietary classifications

  • AI-generated content, suggestions, or responses

  • User-submitted content or imported recipes

  • Third-party content or links

14.3 Third-Party Services and Content

  • We are not responsible for the practices, policies, or content of third-party services (AI providers, analytics platforms, advertising networks, social media platforms, recipe websites)

  • Links to third-party websites are provided for convenience only; we do not endorse or control their content

  • Your use of third-party services is subject to their own terms and privacy policies

14.4 User Content

  • We do not endorse, verify, or guarantee the accuracy of user-submitted content

  • Users are solely responsible for content they upload, create, or share

  • We are not liable for any harm resulting from user-generated content

14.5 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEAKY SPOON AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, or punitive damages

  • Loss of profits, revenue, data, use, goodwill, or other intangible losses

  • Damages resulting from:

    • Your use or inability to use the Service

    • Unauthorized access to or use of our servers or your personal information

    • Interruptions, bugs, viruses, or malware transmitted through the Service

    • Errors, omissions, or inaccuracies in any content

    • Personal injury, property damage, or health issues resulting from use of recipes or nutritional information

    • Reliance on AI-generated content or suggestions

    • Actions or content of third parties, including other users

14.6 Exceptions

Some jurisdictions do not allow certain warranty disclaimers or liability limitations. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

Nothing in this Privacy Policy excludes or limits our liability for:

  • Death or personal injury caused by our gross negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded or limited under applicable law

15. USER CONTENT AND INTELLECTUAL PROPERTY

15.1 Your Content Ownership

You retain ownership of all content you upload, create, or submit to Leaky Spoon, including:

  • Recipes you create or save

  • Photos, comments, and meal plans

  • Profile information and settings

  • Any other user-generated content

15.2 License You Grant to Us

By uploading or submitting content to Leaky Spoon, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to:

  • Use, reproduce, modify, adapt, and display your content

  • Create derivative works from your content

  • Distribute and publicly display your content

  • Include your content in promotional materials

This license is solely to provide, improve, and promote our Service. We will not sell your content to third parties for their independent use.

The license continues even if you stop using our Service, but you can terminate it by deleting your content or account (subject to backup and caching delays).

15.3 Your Responsibilities

You represent and warrant that:

  • You have all necessary rights, licenses, and permissions to upload your content

  • Your content does not violate any third-party rights (copyright, trademark, privacy, publicity)

  • Your content does not violate any laws or our Terms of Service

  • Your content is accurate and not misleading

You are solely responsible for your content and any consequences of uploading or sharing it.

15.4 Imported and Third-Party Content

When you import recipes from third-party sources (websites, social media, cookbooks):

  • You are responsible for ensuring you have the right to use that content

  • We do not assume responsibility for copyright infringement related to imported content

  • We may remove content if we receive a valid copyright complaint (DMCA takedown notice)

  • Repeated copyright violations may result in account termination

15.5 Our Intellectual Property

All rights, title, and interest in Leaky Spoon (including our name, logo, design, features, software, technology, trademarks, and copyrights) are owned by us or our licensors.

You may not:

  • Copy, modify, reverse-engineer, or create derivative works of our Service

  • Use our trademarks, logos, or branding without permission

  • Access our Service through automated means (bots, scrapers) except as expressly permitted

  • Remove or alter any copyright, trademark, or proprietary notices

15.6 Copyright Infringement Claims

If you believe content on our Service infringes your copyright, contact us at leakyspoons@outlook.com with:

  • Description of the copyrighted work you claim has been infringed

  • Location of the allegedly infringing content (URL or screenshot)

  • Your contact information (name, email, phone)

  • A statement that you believe in good faith the use is not authorized

  • A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

  • Your physical or electronic signature

We will investigate and remove infringing content where appropriate.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 Governing Law

This Privacy Policy and any disputes arising from your use of Leaky Spoon shall be governed by applicable international laws and the laws of the jurisdiction in which you reside, without regard to conflict of law principles.

For users in the European Union, nothing in this section affects your rights under applicable consumer protection laws.

16.2 Informal Resolution

Before filing any legal claim, you agree to contact us at leakyspoons@outlook.com to attempt to resolve the dispute informally for at least 30 days. Include:

  • Your name and contact information

  • Description of the dispute

  • Desired resolution

We will attempt to resolve the dispute in good faith through informal negotiation.

16.3 Jurisdiction

Subject to mandatory consumer protection laws in your jurisdiction, you agree that any disputes shall be resolved in accordance with the laws applicable to online services.

16.4 Equitable Relief

Notwithstanding any dispute resolution mechanism, we may seek injunctive or other equitable relief in any court to protect our intellectual property rights or confidential information.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

17.1 How We Notify You

When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy

  • For material changes, provide prominent notice through:

    • Email notification to your registered email address

    • In-app notification

    • A banner or pop-up when you next use the Service

17.2 Your Acceptance

Your continued use of Leaky Spoon after we post or notify you of changes constitutes your acceptance of the updated Privacy Policy.

If you do not agree with the changes, you must stop using the Service and may delete your account.

17.3 Version History

You can request prior versions of this Privacy Policy by contacting us at leakyspoons@outlook.com.

18. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: leakyspoons@outlook.com

For users in the European Economic Area or United Kingdom:

  • Data Protection Officer (if applicable): Not currently applicable for our size and operations

  • EU Representative (if required): To be designated if legally required based on our user base

  • UK Representative (if required): To be designated if legally required based on our user base

18.1 Data Protection Authorities

If you are located in the EEA, UK, or Switzerland and believe we have violated your privacy rights, you have the right to lodge a complaint with your local data protection authority:

We encourage you to contact us first so we can address your concerns directly.

19. ACKNOWLEDGMENT AND ACCEPTANCE

By using Leaky Spoon, you acknowledge that:

  • You have read and understood this Privacy Policy

  • You consent to the collection, use, and sharing of your information as described

  • You are at least 13 years old (or 16 in the EEA/UK), or have parental consent

  • You accept the risks and disclaimers outlined in this policy

If you do not agree with this Privacy Policy, you must not use our Service.